Frequently Asked Questions

We deliver purchased goods using OMNIVA , DPD parcel machines or courier throughout Latvia, Lithuania, Estonia and the European Union.

When ordering PAINTINGS, you must select the COURIER option - Baltic States .

Standard delivery time: 3–8 business days .

In exceptional cases (for example, due to seasonality), goods may be shipped up to 45 calendar days , with prior notice to the customer.

Latvia (OMNIVA/DPD parcel machines): €2.99

Courier in Latvia: €9.99

Lithuania / Estonia (OMNIVA/DPD parcel machines): €7.99

Courier in the Baltic States: €9.99

DPD courier — Europe: €49.99

DHL courier — USA: €150.00

Pick-up in Valmiera: free of charge (by prior arrangement).

Yes, we also ship to the USA and other countries via DHL courier. If you would like a specific destination, please contact us individually.

– Bank card (Visa, Mastercard)

– Internet banking payments (Swedbank, SEB, Citadele, etc.)

– Apple Pay / Google Pay

– Cash upon receipt of order in Valmiera (by agreement)

Yes - payments are processed using an SSL security certificate and trusted payment processors.

After placing your order, you will receive a confirmation email. Once your order has shipped, you will also receive a tracking number .

Yes - if the order has not yet been shipped. Please contact me as soon as possible.

If the order has not been shipped, it can be canceled by email or by calling.

Yes — it is possible to create candles and home fragrances with special inscriptions, dates, or personalized designs .

Minimum order starting from 30 pieces.

Yes — all products are packaged aesthetically and in elegant gift packaging , ready to be presented.

Of course, I offer an individual price depending on the quantity.

Please contact us with your desired quantity, flavors and colors .

Yes, both candle-making and home fragrance, and painting classes — they take place both in my workshop and in various cities in Latvia.

I can offer candle making and home fragrance master classes in my workshop for up to 12 people.

I offer private painting lessons - One lesson lasts 2 hours. I provide all the materials except canvas or cardboard, which you purchase yourself according to your wishes and preferences. During the entire lesson I work only with you and help you realize your idea. Individual lesson hour 2h/ 50€, if you come 2-3 people 20€ per hour.

Up to 12 people can participate in candle and aroma master classes in my workshop.

Returns for handmade and personalized orders are evaluated individually.

We encourage you to contact us first to find the best solution.

Please contact me immediately and attach photos.

We will resolve the situation with a replacement or compensation.